Patients are at the heart of London Gynaecology and we take the views and opinions of our patients seriously, while promoting listening at every opportunity. This enables us to ensure that we are providing the best care possible.
Whether it is good or bad feedback, constructive criticism, a concern or a complaint, every patient has the right to express their views and we encourage this across our practices.
Patients have the opportunity to leave feedback online on our website, across our external review platforms or by email and within our clinics. Feedback is regularly shared with the wider team and celebrated as well as informing the development of our service.
You are able to share your experience easily and quickly by choosing one of the below options:
- Google: visit Austin Friars, or The Portland Hospital if you have a gmail email address and would like to share feedback for the clinic you visited.
- Care Quality Commission (CQC)
- At our clinic locations
You can also share feedback with us directly, please email [email protected].