Telephone & Video Consultations

Who are video consultations for?

Telephone consultations and video consultations are especially suitable for patients who cannot visit the practice due to geographical distance or in current times, those who don’t have time-critical concerns but still would like to talk to a gynaecologist and prefer not to wait until normal clinics resume.

How are video consultations arranged?

Video consultations are booked like a normal consultation, via our secretarial team.  An appointment time is made and at the relevant time the doctor will call you.  Video consultations are undertaken on industry recognised and insurance company approved encrypted services such as FaceTime and What’s App Video.

How long does a video consultation last?

A video consultation lasts for approximately 20-30 mins

What is the format of a video consultation?

At the beginning it is important for us to check your details (date of birth, email address etc) then we discuss medical history and presenting complaints.  Once that is complete our doctors will suggest any investigations if necessary (for which you many have visit the lab or ultrasound department) and make a provisional diagnosis.  Medications can be prescribed if necessary and also providing other medical advice.  Follow up arrangements will also be made as appropriate.

It is useful to share any previous investigation reports (eg scans, tests, operation notes etc) so they can reviewed prior to and during the call.

How much do video consultations cost?

The cost for a self pay video consultation (new appointment) is £150.  Please check with your insurance company regarding authorisation for a video consultation.  Many insurers are approving video consultations during these extraordinary times however pre-authorisation should always be agreed ahead of the video consultation.